Annex Brands

Annex Brands

Overview

Annex Brands, Inc., based in San Diego, California, is a franchisor of over 360 retail and commercial shipping and business service centers located across the U.S. and Canada.  Annex approached Achieve due to its reputation as enterprise Drupal experts and the fact that we are strategically located in San Diego.  

The Challenge

Annex was looking for a web development firm that would walk them through the project with a hands-on approach to instill confidence in their redesigned and enhanced digital properties. Annex approached the project with caution and was mildly skeptical given its past experience administering its web platform.  They had a significant number of issues to resolve with no internal development staff to support the ongoing maintenance of the site.  Achieve stepped in, took over the maintenance of the site, and updated the code base to resolve a number of performance issues plaguing the old site.

The Solution

Achieve was able to leverage its extensive experience and expertise to take on and complete all the various tasks that Annex requested.  We went through the code with a fine toothcomb, cleaning up the code base, removing errors and improving usability and performance.  Achieve continues to support Annex’s efforts as the company continues to update, and enhance its online brand.

The Result

By resolving errors in the existing code base, Annex’s site performed at a more optimal rate and it gave the administrators better analytics regarding user behavior.  Achieve’s approach to development was such that problems would decrease over time, and ultimately, the site would perform better.  This resulted in the development of a “future-proof” site for Annex, extending the lifespan by roughly 2 years.  

Achieve implemented web development best-practices into the Annex site so that moving forward the company would have fewer limitations and increased opportunity to grow its business.  These best practices made it easier for administrators with little technical experience to maintain an operational state of the site.

Achieved

Improved site performance by leveraging web development best-practices to increase the lifespan of the site as well as improve functionality and user experience.